I am WORKING with a Symantec 100 VPN firewall and I am able to connect to it using a web browser. Someone created a PASSWORD for the firewall, but they no longer are working here. The password that they left does not appear to be valid any longer, because when I enter it, the login window simply pops back up. The username is "admin". The only thing that I know to do is to perform a manual reset of the device (by flipping some switches on the back of the firewall). The manual for the firewall says that this will reset the password, the static IP address, and the SUBNET mask of the firewall.
I am afraid, however, that any other configurations that may be in the firewall (open ports, etc.) will be reset as well. The manual does not say anything about whether this will happen or not. Does anyone know if the other settings will be reset?Everything will be reset to factory defaults. Passwords are case sensitive. You might try using caps, non-caps, or a combination to see if anything works.Thanks for your quick response! Yes, I have tried various combinations of the password that I know. Since the manual did not mention resetting settings such as open ports, I was hoping that these settings would not be affected by the reset. From what you are telling me, however, those settings would be reset to the factory defaults, correct? What I am most concerned with would be any NAT tables that may be set up on this firewall. They have a CISCO router, however, so the NAT translations (they have a private IP scope) may be taking place in the router and not the firewall. What do you think?