hello all
I am experiencing a problem installing my hp c4480 all in one printer,when i bought in new it installed fine replacing the f2180 I had before ,which I uninstalled before the new INSTALLATION !!I have only used it to make a dozen or so copys when it started to play up -so using the cd rom supplied with device i uninstalled it and tried to reinstall it ,but kept getting installation error 2753 ,msi.dot4wrp.
I have spent hours trying to resolve this and I need some help as HP support has got me know where having tried all of there support SUGGESTIONS (total PANTS )
I have read forum suggestions to delete files from system 32 and regedit which i have looked at and found lots of the suggested files to look for hpz/hpq/hpx ,
My question is should i delete all of the files even if in other formats ,,eg hpq HPq HPQ /hpz HPz etc etc,,also I have found some HPQ files but the date added,is well before this new printer (about the time of the OLD hp printer) I found in sys32 Driver store- file repository?(DELETE TOO?)
One of my concerns is that I am operating a HP laptop ,so am worried about deleting files for the COMPUTER instead of the printer.
I will appreciate any help ,as when you buy something you expect it just to work ,and this has been ongoing since nov 2009 .
regards peterYou've already posted this question. Posting more than once will not help.