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Answer» Hi All
I've been using computers for years at work but as far as fixing PROBLEMS I'm hopeless.
I reloaded windows about 12 months ago. I used dban because I'd managed to get some sort of bug. Because it was an upgrade version of windows 7 I had to load Vista first. I couldn't be bothered loading all my music recording programs in to Vista so I waited until windows 7 was loaded. A few of these programs were xp or vista but with the W7 compatability thing I was able to get them all working upgrading to the latest drivers etc. After doing all this I noticed on shut down only the monitor swtches off but the computer keeps going so I always have to hold down the on/off button for a few seconds. Which MEANS when I switch in on i get the windows didn't shut dow properly and then it always wants to do a scan which I have done on a few occassions but MAKES no difference.
Is there an easy way of telling what software or driver is stopping the MACHINE from turning off other that uninstall and reinstall every program one by one. Sorry if this has already been asked before. Can I disable one by one in lieu UNINSTALLING, Just a beginner's thought. Thanks for listening Dallas
windows 7 intel dual core 4 gb ram1) To isolate the problem program do a selective startup. Open msconfig and on the General tab choose "selective startup" (uncheck all three items) and reboot and then shutdown. Does the problem still occur? If not, start adding items back to msconfig one or two at a time, rebooting after each change, until the problem reappears and you'll have identified the offending process. This is clearly a time consuming procedure, but it is the best way to determine if some process loading with the system is the cause of your problem.
After you've isolated the cause, do not use msconfig to permanently disable the process. Instead, if it is a service go to START - RUN and type: services.msc (then press enter) and disable the service OR, if it a program, you can download & run a simple app such as Mike Lin's Startup Control Panel (http://www.mlin.net/StartupCPL.shtml) to enable, disable, or otherwise manage startup programs.
2) After you're all set you need to run checkdisk /r (To run checkdisk, right-click on a command prompt icon and open as administrator. In the command prompt window type:chkdsk /r (then press ENTER). You'll be told the disk is in use and asked if you want to run checkdisk on the next boot. Say yes, exit the command prompt window, and reboot.)Hi Allan Thanks for your help but no it didn't seem to make any difference. As I said I'm a beginner so I first had find out how to open msconfig. I just used help and got to the screen you're talking about. I went to General tab and chose 'selective setup' unchecking all 3 ticks. When I pressed 'apply' the first 2 boxes turned all blue. I then pressed ok and and restart. I realised restart only turns off the monitor as well. So I had to use the on/off button again to switch the computer off. When I switched it back on it started really fast, I suppose because there were no programs to switch on at startup. I then tried to just 'shut down' but still the computer didn't turn off only the monitor. I switched it back on and went to the msconfig page again noticing the 'selective startup' button was still selected but the 3 boxes all had ticks but unhighlighted so I couldn't change them. I went to the startup page from that screen and noticed only a few of the programs turn on at startup. I had to change everything back to the way it was because i seemed to have no connection to the internet so now it's just the same as how it was. Does this mean that it's not one of the startup programs causing the problem? This all may seem like a stupid question to other more experienced computer people but it's annoying having to switch off by holding the botton every time I'll try the chkdsk /r option you mentioned and let you know. Thanks Dallas
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