Hi

We’ve bought the program IGI 2 from Codemasters. When we start the program the following error message APPEARS:

Fatal error:

Couldn’t get device caps

DirectX error message: D3DERR_NOTAVAILABLE
File: \project\igi2\B\2\PC\pc_direct3d.c line: 2634

We run Windows XP.

Can anybody tell me what to do? I’ve tried to reinstall the version directX 8.1 (as supplied with the game CD), tried downloading version 9 from microsoft , but this didn’t help either.

Thanks!

Rene
You NEED to download DirectX 9c. Install that then from the command prompt after reboot type in dxdiag and let us know what is displayed.Hi,
thanks for the advice. Download done and tried installing from command prompt. did not succeed becasue of Windows Logo-test.
So, did no reboot, but checked dxdiag. Following findings:
directx version 8.1 (4.09.00.0904)
- vga.dll has no signature
- nvapu.sys has no signature
- registerinfo: directplay8 TCP/IP, IPX, Modem, Serial Services Provider mssing or damaged

Any suggestions?

Thnx in advance

Rene

                     Rene:

The requested back buffer format is not supported, or hardware acceleration is not available for the specified formats.


http://msdn.microsoft.com/library/default.asp?url=/library/en-us/directx9_c/directx/graphics/reference/d3d/interfaces/idirect3d9/CheckDeviceType.asp

i.e., It's a problem with the program.

Best regards,
DOC