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Solve : dial up connection?

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when I get connected to the (explorer ) internet it keeps CUTTING off EVERY 5 to 8 minutes and everytime in the middle of something , . I have dial up connection. and I have checked the phone line and it seems to be working fine., there are no cut offs when using the phone.which means the line is fine. I do not know whether is the computer or the connection? I am using a loptop windows XP. I used to have the same problem with a desktop computer but it would take longer to cut off. like 30 or 40 minutes. any idea and it is not the user NAME or password as the tech . support is trying to tell me it is. or the connections. connections are fine. Quote

there are no cut offs when using the phone.which means the line is fine
Not necessarily...Your phone line, and signal may be fine for regular phone use, but internet connection is much more fragile.
If your phone line is "noisy", your internet connection may see some interruptions.
You can check, if your phone line is "noisy", pretty easily.
Be in quiet room, dial any number. Listen to that split second between end of your dialing, and before dialing sound kicks in. If you can hear something like pretty quiet radio station playing, you have a "noisy" line.
You should request a free SERVICE from your phone company to lower the "noise".

Then, if your internet connection is idling, when you got disconnected, it may be your ISP disconnecting you, so let us know, if this is the case.what ISP stands for?Internet Service Provider.


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