Hello I have a new ASUS laptop that came with Windows 10 already installed. This morning I got a blue screen with a sad face that said something like oops we have to shut down  and REFERRED me to the message: video_scheduler_internal_error

I thought maybe I had stressed the computer by having too many internet tabs open. So, after it restarted itself I was careful to keep all unnecessary windows and tabs closed. Within an hour, I got the same message again.

  What should I do about this? Everytime it shuts down like this I inevitably lose some of work, as well as losing the time it TAKES to come back up.

Thanks in advance

Dr D If its new enough to be covered by warranty, I would get a REPLACEMENT or have ASUS fix it for you.+1Hello: First of all, I don't know what +1 means, but thanks for the reply.

  Is this a problem with my Windows PROGRAM, or the computer itself?  I ask because I bought the computer in a different city and won't be ABLE to go there to show them the computer for a few months. If it's just a faulty version of Windows, bad installation, etc. I can reinstall the Windows. But if we are talking about a computer problem then I definitely will want to try to deal with Asus.

Thanks

DrDDoesn't matter where you bought it if you deal direct with ASUS...which is what i would do...

BTW +1 means i agreed with the previous Post...