Solve : Computer Safe Boot Freeze on Mup.sys?

1.	Solve : Computer Safe Boot Freeze on Mup.sys?
Answer» Hello all, I have a problem the "other guys" are not able to HELP me with. I am trying to run my PC in safe mode, but my PC always freezes up on the the line multi(8)disk(0)System32/Drivers/Mup.sys. It has stayed on this line for 3 hours. It's definitely frozen and is not coming out of it. What could be causing this and how do I get around it? I am trying to get it unfrozen so I can clean out some spyware -- here's the rest of my problem- http://forums.spywareinfo.com/index.php?showtopic=60143&hl= Thanks Quote Hello all, I have a problem the "other guys" are not able to help me with. I am trying to run my PC in safe mode, but my PC always freezes up on the the line multi(8)disk(0)System32/Drivers/Mup.sys It has stayed on this line for 3 hours. It's definitely frozen and is not coming out of it. What could be causing this and how do I get around it? I am trying to get it unfrozen so I can clean out some spyware. Thanks When you see the system freeze on mup.sys it is usually the - next - driver that is the cause of the problem. Disconnect ALL peripherals except the KEYBOARD monitor and mouse. If you are using non-PS/2 keyboard and mouse and have PS/2 keyboard and mouse, use them instead. If you have an XP CD with the - same - servicepack level as is installed on your hard drive you can boot to the Recovery Console and run - chkdsk /r Run a drive diagnostic diskette from the drive manufacturer's site and aso run MemTest86 overnight to eliminate their being any problem with read/write errors. I only have a laptop... I ran the chkdsk off the recovery console, but the problem is still there. What does -next- driver mean? What does -same-servicepack level mean? Where WOULD I find the drive manufacter's site? How do I run the MemTest86?What, if anything, do you have plugged into the Laptop? The mup.sys problem is a big issue for many users and can involved any driver following on from mup.sys. You are seeing mup.sys LOADED but the next step of the start-up seems to be responsible for the actual problem.I only have a network card attached -- Dell Truemobile 1300 802.11 b/g PC Card.Have you tried with the card unattached?Stop playing and ......if you have a TRUE problem.......list the operating system and the laptop specs/model....and what you have done to it......end.....I have an Inspiron 1100, Celeron 2.4 GHz and run Windows XP Home on it. I first tried running it in safe mode with the card (Dell Truemobile 1300 802.11 b/g PC Card) unattached (and then I deleted the software for it), but the safe boot still did not get past mup.sys. Quote edemire... No, I've never updated to service pack 2. What's in it? I've heard bad things about it -- like it can cause one's PC to crash. Utter rubbish. Best to make a slipstreamed XPSP2 CD and do a clean install. Then when everything is OK make a drive image to restore with. I burn bootable DVDs with Image for Windows. (See link below.)

Answer»

Hello all,

I have a problem the "other guys" are not able to HELP me with. I am trying to run my PC in safe mode, but my PC always freezes up on the the line multi(8)disk(0)System32/Drivers/Mup.sys. It has stayed on this line for 3 hours. It's definitely frozen and is not coming out of it. What could be causing this and how do I get around it? I am trying to get it unfrozen so I can clean out some spyware --

here's the rest of my problem-

http://forums.spywareinfo.com/index.php?showtopic=60143&hl=

Thanks Quote

Hello all,

I have a problem the "other guys" are not able to help me with. I am trying to run my PC in safe mode, but my PC always freezes up on the the line multi(8)disk(0)System32/Drivers/Mup.sys

It has stayed on this line for 3 hours. It's definitely frozen and is not coming out of it. What could be causing this and how do I get around it? I am trying to get it unfrozen so I can clean out some spyware.

Thanks

When you see the system freeze on mup.sys it is usually the - next - driver that is the cause of the problem.

Disconnect ALL peripherals except the KEYBOARD monitor and mouse. If you are using non-PS/2 keyboard and mouse and have PS/2 keyboard and mouse, use them instead.

If you have an XP CD with the - same - servicepack level as is installed on your hard drive you can boot to the Recovery Console and run - chkdsk /r

Run a drive diagnostic diskette from the drive manufacturer's site and aso run MemTest86 overnight to eliminate their being any problem with read/write errors.
I only have a laptop... I ran the chkdsk off the recovery console, but the problem is still there. What does -next- driver mean? What does -same-servicepack level mean? Where WOULD I find the drive manufacter's site? How do I run the MemTest86?What, if anything, do you have plugged into the Laptop?

The mup.sys problem is a big issue for many users and can involved any driver following on from mup.sys.

You are seeing mup.sys LOADED but the next step of the start-up seems to be responsible for the actual problem.I only have a network card attached -- Dell Truemobile 1300 802.11 b/g PC Card.Have you tried with the card unattached?Stop playing and ......if you have a TRUE problem.......list the operating system and the laptop specs/model....and what you have done to it......end.....I have an Inspiron 1100, Celeron 2.4 GHz and run Windows XP Home on it. I first tried running it in safe mode with the card (Dell Truemobile 1300 802.11 b/g PC Card) unattached (and then I deleted the software for it), but the safe boot still did not get past mup.sys. Quote

edemire... No, I've never updated to service pack 2. What's in it? I've heard bad things about it -- like it can cause one's PC to crash.

Utter rubbish.

Best to make a slipstreamed XPSP2 CD and do a clean install. Then when everything is OK make a drive image to restore with.

I burn bootable DVDs with Image for Windows. (See link below.)

Solve : Computer Safe Boot Freeze on Mup.sys?

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