|
Answer» My daughters computer would not come out of standby so she tried to turn it of with the power button and it wouldn't do that either so she cut it's power. When she tries to reboot now all that happens is the fan comes on and the cd rom drive lights flash for a sec then thats it. The thinking light does not flash at all. ..and the screen stays dark..
Someone said maybe its a bios problem but i really dont know. I hope someone can help I think the computer overheated. What OS are you using. In old Windows 98 If you leave the computer Idle to long it will halt your computer. Need an OS to go any further.This is a complete log written by my daughter:
Compaq Presario Desktop
4000 Series
4409CL
XP Home Edition
Computer purchased 2002
2am 10/18
Computer on/ running
9am 10/18
Appears to be in standby
Hit space bar/ MOVED mouse - nothing happens
Checked moniter/tower= Moniter orange light/ tower green light
No sound from tower
Turned moniter off and on- green light then orange light again
Checked all CONNECTIONS-- all GOOD
Pressed power button on tower- nothing happens (light still green)
Pressed and held button on tower for 10 + seconds-- nothing happens
(light still green)
Turned powerbar switch on and then off
Waited a minute
Light on tower finallly powered off
Turned powerbar switch back on
Red light on tower
Pressed power button on tower
Red light on tower goes away/ nothing else happens no sound etc.
Unplugged powercord- waited-- plugged cord into another outlit
Pressed button on tower- Nothing happened
Tried pushing button several more times-- nothing
12pm 10/18
Tried pressing power button on tower. Nothing.
8:30pm 10/18
Pressed power button on tower
Lights come on, fan comes on
CD Rom opens when pressed
NO VISUAL on moniter
Light on moniter orange
Pushed power button on tower/ stays "running"
Held button on tower down for 5 seconds
Tower shuts off.
10pm 10/18
Checked moniter cables, unscrew/ screw back
Same as above
11:30am 10/19
Unplugged tower from moniter
Moniter briefly flashed "signal lost"
12pm 10/19
Took computer to my dads house
Plugged tower in, plugged into a different moniter
Red light on tower
Attempted to power the tower on
Red light goes away on tower
No sound, no lights, no display, just dead.
NOTE: I contacted HP (which compaq now belongs to) chat tech support
from the college last night (10/18) The advice I got was to power the
computer on and then hold the power button on the tower down for 5
MINUTES. I thought this advice was bogus but I tried it anyway. as
STATED the computer tower did power on, but holding the button for 5
minutes turned the computer off within 5 seconds and did nothing else.
NOTE 2: I started keeping my tower horizontal about 2 months ago (vs. vertical)
What response do you get ......if......you hold down the f8 key on boot.........do you get the onscreen options? if this is so chose safe mode option........does it work......if a pc is standby mode.........try moving the mouse......?
it maybe the hard drive.........look for the make/model of the drive.......and download diagnostics disk....
Quote NOTE 2: I started keeping my tower horizontal about 2 months ago (vs. vertical)
If you lay it over the wrong way all it's gizmos could fall out.
Make sure evrything in side is plugged in.
Cards & ram etc)Have you tried Ctrl+Alt+Delete? This will give you a screen with a bunch of choices. Try looking at your task manager to see what is running. When you Ctrl+Alt+Delete 3 times it will reboot your computer.
I once had a problem, I talked to a GUY at Best Buy. He told me that with the task manager has an option and it will ask "What do you want the Computer to do?" Click on that and take it out of the "Standby"mode.
(My computer was stuck running in Safemode).
He talked me right through the problem.
When all else fails, Best Buy has a team of Computer Doctors. They are not cheap, but they have diagnostic computers to tell you what is the problem. I hope this helps. Good luck!!!
Lisa Anton
|
