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Solve : cd-rom drawer will not open? |
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Answer» ::)stop yer laughing... it happens all the time!! my disc drive drawer will not open. I usually have to phone Dell support and spend 30 mins of my life that I will never get back on the phone with support ... I remember it involved going into the DOS mode etc... My disc drive drawer will not open. I usually have to phone Dell support and spend 30 mins of my life that I will never get back on the phone with support. I remember it involved going into the DOS mode, etc. Try using a straightened paper-clip (You'll find one in Word I believe) Gently push it into the small hole in the front of the CD drive and gently pull on the drawer when it has opened far enough. It is easier with a Proto #47 1/4 x 1/16th pin punch (Made in the USA) from your local hardware store. If they have a 3/64" punch take them both.Yep, Mac is right. However, on a few systems, there is no hole with an eject button on the CD-ROM drive, so you cannot manually open the tray this way. DocIf there is no hole in the physical CD drive, try clicking on "My COMPUTER", right click on the CD drive in question and choosing "Eject". If that fails, please repost. I can post a script that will eject the drawer. Let us know. How old is the drive? Is there a chance it is just deceased? Hi Sidewinder and all others - thanks for your great advice. Sidewinder- I have tried your instructions with the eject thing but to no luck. :-/ I look forward to the "script" you can send me. I am pretty sure the drawer is not "dead" It is about a YEAR old and not used alot. Like I stated before,, the people at Dell ate able to talk me through the DOS based instruction in set up. I cannot bear to sit on the phone for 30-60 mins waiting for support. I look forward to you reply AlannaAs promised, here is the script. Reading over the the last few posts, I uncertain whether a software solution will work. Code: [Select] Set WMP = CreateObject("WMPlayer.ocx") Set colCDROMS = WMP.CDROMCollection If colCDROMS.Count > -1 Then For i = 0 to colCDROMS.Count - 1 colCDROMS.Item(i).Eject Next End If Cut and paste the above code into an editor (notepad will do). Save the script with a .VBS extension. Open a command window and navigate to the directory where you saved the script. Type: scriptname.vbs to run the script. If the script does not work, bring in the crowbar er, paperclip. :)Thanks again- I have never done anything like this but I am amazed that I was able to figure out as much as I have thus far!! I saved the script to my desk top and right clicked the icon to open the "command window" I can only see the command window for a milla second and then it dissappears. Where does it go?? How do I keep it open?? I really appreciate you helping me. I look forward to hearing from you again..... I owe you big time. Alanna If the script is on your desktop, there is no need to use a command window, just DOUBLE click the icon. The flash you saw is just the length of time it takes the script to run. Does this problem occur after doing something else? It may be a previous program never RELEASED the drive. Possibly a reboot would help. If you can, try to use the CD button to open the drive during the reboot. Just a thought. [[glb][/glb]Hey Sidewinder[glb][/glb] It worked!! Thanks soooooooooooooo much. Now the stupid software I am trying to use is giving me a hard time. I think it is a US to Canadian thing. I notice the time in your posting is different then here. Where are you located?? HOpe to hear from you again Alanna Martha, I'm glad the drawer finally popped open, although I'm uncertain if the solution was the script or a reboot. In any case I doubt it's a US-Canadian thing. Bill Gates has single-handily managed to frustrate PC users worldwide. PS. Don't tell anyone else but I'm located in New York. |
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