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Answer» I'm having some trouble with ie: wondering if its a virus etc hope you can help me! so: heres my hijack this log
Logfile of HijackThis v1.99.1 Scan saved at 21:19:26, on 04/12/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\System32\Wintab32.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Creative\Shared Files\CTDevSrv.exe C:\Program Files\Juniper Networks\Common Files\dsNcService.exe C:\WINDOWS\SOUNDMAN.EXE C:\WINDOWS\Acecad\Wtxpload.exe C:\WINDOWS\System32\DVDRAMSV.exe C:\Program Files\McAfee\MBK\MBackMonitor.exe C:\PROGRA~1\COMMON~1\XCPCSync\TRANSL~1\ErPhn2\ErTray.exe C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe C:\Program Files\SiteAdvisor\6172\SiteAdv.exe C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe C:\PROGRA~1\B'SCLI~1\Win2K\BSCLIP.exe C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatchTray10.exe C:\Program Files\Roxio\CinePlayer\DMXLauncher.exe C:\Program Files\McAfee.com\Agent\mcagent.exe C:\WINDOWS\Acecad\xpoint32.exe C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe C:\WINDOWS\system32\RUNDLL32.EXE C:\WINDOWS\system32\ctfmon.exe c:\program files\common files\mcafee\mna\mcnasvc.exe C:\Program Files\Microsoft ActiveSync\wcescomm.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe C:\Program Files\McAfee\McAfee QuickClean\Plguni.exe c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe C:\Program Files\CyberLink DVD Solution\Multimedia Launcher\PowerBar.exe C:\PROGRA~1\MI3AA1~1\rapimgr.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe C:\Program Files\Adobe\ACROBAT 5.0\Distillr\AcroTray.exe C:\WINDOWS\system32\RAMASST.exe C:\Program Files\McAfee\MPF\MPFSrv.exe C:\Program Files\McAfee\MSK\MskSrver.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\PnkBstrA.exe C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatch10.exe C:\Program Files\SiteAdvisor\6172\SAService.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\WZCBDL Service\WZCBDLS.exe C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\CPSHelpRunner10.exe C:\WINDOWS\system32\wuauclt.exe C:\WINDOWS\System32\MDM.EXE C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe C:\WINDOWS\system32\drwtsn32.exe C:\WINDOWS\system32\drwtsn32.exe C:\WINDOWS\system32\drwtsn32.exe C:\WINDOWS\system32\drwtsn32.exe C:\WINDOWS\system32\drwtsn32.exe C:\WINDOWS\system32\drwtsn32.exe C:\WINDOWS\system32\drwtsn32.exe C:\WINDOWS\system32\drwtsn32.exe C:\WINDOWS\system32\drwtsn32.exe C:\WINDOWS\system32\PnkBstrB.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Hijackthis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/ O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll O2 - BHO: McAntiPhishingBHO - {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - c:\PROGRA~1\mcafee\msk\mcapbho.dll O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O2 - BHO: Encarta Web Companion Helper Object - {955BE0B8-BC85-4CAF-856E-8E0D8B610560} - C:\Program Files\Common Files\Microsoft Shared\Encarta Web Companion\ENCWCBAR.DLL O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll O3 - Toolbar: Encarta Web Companion - {147D6308-0614-4112-89B1-31402F9B82C4} - C:\Program Files\Common Files\Microsoft Shared\Encarta Web Companion\ENCWCBAR.DLL O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE O4 - HKLM\..\Run: [Acecad.Wtxpload] C:\WINDOWS\Acecad\Wtxpload.exe Acecad O4 - HKLM\..\Run: [Easy-PrintToolBox] C:\Program Files\Canon\Easy-PrintToolBox\BJPSMAIN.EXE /logon O4 - HKLM\..\Run: [XTNDConnect PC - ErPhn2] C:\PROGRA~1\COMMON~1\XCPCSync\TRANSL~1\ErPhn2\ErTray.exe O4 - HKLM\..\Run: [McAfee Backup] C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe O4 - HKLM\..\Run: [MBkLogOnHook] C:\Program Files\McAfee\MBK\LogOnHook.exe O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6172\SiteAdv.exe O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe" O4 - HKLM\..\Run: [B'sCLiP] C:\PROGRA~1\B'SCLI~1\Win2K\BSCLIP.exe O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatchTray10.exe" O4 - HKLM\..\Run: [DMXLauncher] "C:\Program Files\Roxio\CinePlayer\DMXLauncher.exe" O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe" O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [CTSyncU.exe] "C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe" O4 - HKCU\..\Run: [McAfee QuickClean Imonitor] C:\Program Files\McAfee\McAfee QuickClean\Plguni.exe /START O4 - HKCU\..\Run: [PowerBar] "C:\Program Files\CyberLink DVD Solution\Multimedia Launcher\PowerBar.exe" /AtBootTime O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase4009.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1196716163250 O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL O18 - Protocol: siteadvisor - {3A5DC592-7723-4EAA-9EE6-AF4222BCF879} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll O23 - Service: CT Device Query service (CTDevice_Srv) - Creative Technology Ltd - C:\Program Files\Creative\Shared Files\CTDevSrv.exe O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe O23 - Service: PnkBstrB - Unknown owner - C:\WINDOWS\system32\PnkBstrB.exe O23 - Service: Roxio UPnP Renderer 10 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 10\RoxioUPnPRenderer10.exe O23 - Service: Roxio Upnp Server 10 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 10\RoxioUpnpService10.exe O23 - Service: RoxMediaDB10 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe O23 - Service: Roxio Hard Drive Watcher 10 (RoxWatch10) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatch10.exe O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6172\SAService.exe O23 - Service: Wintab32 - Unknown owner - C:\WINDOWS\System32\Wintab32.exe O23 - Service: WZCBDL Service (WZCBDLService) - D-Link - C:\Program Files\WZCBDL Service\WZCBDLS.exe
thanks in advance! Please read post 1 and 2 in this thread and supply the other two logs along with a new HijackThis log. ALSO use the link in the post to download the new version of HijackThis.
Thanks.
Your HJT log is clean, except for one non-issue entry: - O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) which you may want to "fix", but follow evilfantasy advice, just to be sure, everything is OK.
What kind of IE problems are you having?well, I can't delete temp internet files from the tools> internet options because it GENERALLY just freezes up and then internet explorer says error, then dr watson post mortem says error(sometimes) I've had to result to placing a temp internet files shortcut on my desktop and deleting them from there! In addition I can't access ebay pages etc as the same problem occurs.
so i'll give you a run through:
tools>internet options>delete temporary internet files *freezes up*
Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.
error signature
AppName: iexplore.exe AppVer: 6.0.2900.2180 ModName: wininet.dll ModVer: 6.0.2900.3199 Offset: 0001b800
the following files will be INCLUDED in this error report: C:\DOCUME~1\*myname*\LOCALS~1\Temp\6081_appcompat.txt --------------------------------------------------------------- however, when I searched, there isn't actually a file with this name...... If you think it is malware related then use the link I supplied and run the scans to post the logs.Your non-ability to delete temp files, and your error may be connected. Read here: http://support.microsoft.com/kb/160158 It concerns IE 5.0, and below, but may be worth to try.
Follow evilfantasy's advice, as well, to make sure, your computer is clean.scanning as i am typing! also, thanks but the thing is it says something about ms dos when pointing at programs. I don't think its meant for xpactually now i'm thinking that its a corrupt file as none of the scans showed any threats. Thanks for the help anywayGo to Start > Run TYPE sfc /scannow
Quote This command will immediately initiate the Windows File Protection service to scan all protected files and verify their integrity, replacing any files with which it finds a problem. You may need the Windows disk to complete the process.
http://www.updatexp.com/scannow-sfc.htmltried it- looked good for a few mins but the error came up again... Have you tried re-installing IE6 or upgrading to IE7 ? ? Do you have any of the .NET frameworks installed ? ? They will be listed in Add/Remove.Did you try to delete IE temp files through Windows Explorer: C:\Documents and Settings\username\Local Settings\Temporary Internet Files
Sorry for my link. It was actually intended for Win 95
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