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Answer» I just did an upgrade install of Windows 10 on my MSI GS60 laptop with an nvidia gtx 970 card. I've gotten 3 total today and about 7 total since last week.
I'm attaching the bluescreenview INFO. I would be grateful if someone could identify the problem driver. Thanks.
[attachment deleted by admin to conserve space]ADDENDUM: I caught the parameters and the 4th one is indicating 23 which suggests:
"A driver freed an address, but nearby bytes within the same page have been corrupted."
Not sure what this means. Download BlueScreenView: h tt p: //www.nirsoft.net/utils/blue_screen_view.html unzip DOWNLOADED file and double click on BlueScreenView.exe to run the program. when scanning is done, go to EDIT - Select All Go to FILE - SAVE Selected Items, and save the report as BSOD.txt Open BSOD.txt in Notepad, copy all of the content, and paste it into your next replyI submitted the .txt file in the first post. In my post I asked you to copy and paste the content into your post. I'll do it for you:
Dump File : 080515-9062-01.dmp Crash Time : 8/5/2015 2:22:07 PM Bug Check String : SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION Bug Check Code : 0x000000c1 Parameter 1 : ffffcf80`89258c60 Parameter 2 : ffffcf80`8925802d Parameter 3 : 00000000`00b503a0 Parameter 4 : 00000000`00000023 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+14d220 File Description : Product Name : Company : File Version : Processor : x64 Crash Address : ntoskrnl.exe+14d220 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\WINDOWS\Minidump\080515-9062-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 10240 Dump File Size : 320,936 Dump File Time : 8/5/2015 2:23:31 PM ==================================================
================================================== Dump File : 080515-8656-01.dmp Crash Time : 8/5/2015 2:12:14 PM Bug Check String : SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION Bug Check Code : 0x000000c1 Parameter 1 : ffffcf81`e9b56c60 Parameter 2 : ffffcf81`e9b56295 Parameter 3 : 00000000`004903a0 Parameter 4 : 00000000`00000023 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+14d220 File Description : Product Name : Company : File Version : Processor : x64 Crash Address : ntoskrnl.exe+14d220 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\WINDOWS\Minidump\080515-8656-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 10240 Dump File Size : 330,568 Dump File Time : 8/5/2015 2:15:06 PM ==================================================
================================================== Dump File : 080515-9921-01.dmp Crash Time : 8/5/2015 1:28:07 PM Bug Check String : BAD_POOL_HEADER Bug Check Code : 0x00000019 Parameter 1 : 00000000`0000000d Parameter 2 : ffffc000`3dc1a5f0 Parameter 3 : daa9d281`7689fdb6 Parameter 4 : daa9d381`7689fdb6 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+14d220 File Description : Product Name : Company : File Version : Processor : x64 Crash Address : ntoskrnl.exe+14d220 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\WINDOWS\Minidump\080515-9921-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 10240 Dump File Size : 331,776 Dump File Time : 8/5/2015 1:29:00 PM ==================================================
================================================== Dump File : 080515-7656-01.dmp Crash Time : 8/5/2015 12:36:50 PM Bug Check String : KMODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x0000001e Parameter 1 : ffffffff`c0000005 Parameter 2 : fffff801`7a4ff940 Parameter 3 : 00000000`00000000 Parameter 4 : ffffffff`ffffffff Caused By Driver : Qcamain10x64.sys Caused By Address : Qcamain10x64.sys+a10845b0 File Description : Product Name : Company : File Version : Processor : x64 Crash Address : ntoskrnl.exe+14d220 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\WINDOWS\Minidump\080515-7656-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 10240 Dump File Size : 338,208 Dump File Time : 8/5/2015 12:41:54 PM ==================================================
================================================== Dump File : 080415-6750-01.dmp Crash Time : 8/4/2015 10:29:54 PM Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000007e Parameter 1 : ffffffff`c0000005 Parameter 2 : fffff800`ecf22554 Parameter 3 : ffffd001`9d560d38 Parameter 4 : ffffd001`9d560550 Caused By Driver : nvlddmkm.sys Caused By Address : nvlddmkm.sys+1daa35 File Description : Product Name : Company : File Version : Processor : x64 Crash Address : nvlddmkm.sys+1d2554 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\WINDOWS\Minidump\080415-6750-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 10240 Dump File Size : 333,776 Dump File Time : 8/4/2015 10:31:42 PM ==================================================
================================================== Dump File : 080415-9609-01.dmp Crash Time : 8/4/2015 2:19:45 PM Bug Check String : DRIVER_CORRUPTED_EXPOOL Bug Check Code : 0x000000c5 Parameter 1 : ffffe802`6beac298 Parameter 2 : 00000000`00000002 Parameter 3 : 00000000`00000000 Parameter 4 : fffff801`a9676a4e Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+14d220 File Description : Product Name : Company : File Version : Processor : x64 Crash Address : ntoskrnl.exe+14d220 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\WINDOWS\Minidump\080415-9609-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 10240 Dump File Size : 333,944 Dump File Time : 8/4/2015 2:23:35 PM ==================================================
================================================== Dump File : 080315-7171-01.dmp Crash Time : 8/3/2015 12:21:41 PM Bug Check String : KMODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x0000001e Parameter 1 : ffffffff`c0000005 Parameter 2 : fffff800`92964997 Parameter 3 : 00000000`00000000 Parameter 4 : ffffffff`ffffffff Caused By Driver : hal.dll Caused By Address : hal.dll+246b File Description : Product Name : Company : File Version : Processor : x64 Crash Address : Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\WINDOWS\Minidump\080315-7171-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 10240 Dump File Size : 327,272 Dump File Time : 8/3/2015 12:24:22 PM ==================================================
================================================== Dump File : 080215-6906-01.dmp Crash Time : 8/2/2015 7:00:57 PM Bug Check String : BAD_POOL_HEADER Bug Check Code : 0x00000019 Parameter 1 : 00000000`0000000d Parameter 2 : ffffc000`a1dec000 Parameter 3 : 018634c4`1f87dff4 Parameter 4 : 0186b4c4`1f87dff4 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+14d220 File Description : Product Name : Company : File Version : Processor : x64 Crash Address : ntoskrnl.exe+14d220 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\WINDOWS\Minidump\080215-6906-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 10240 Dump File Size : 280,939 Dump File Time : 8/2/2015 7:01:19 PM ==================================================
The errors above are typically caused by a driver problem.
1) Please look in device manager - are there any yellow or red symbols?
2) Did you recently install or upgrade any drivers or new hardware?
3) Please check the ram: download memtest (http://memtest.org/). Burn it to a cd using a dedicated .iso BURNING utility (http://www.petri.co.il/how_to_write_iso_files_to_cd.htm), make sure the cd drive is at the top of the boot order in bios, then boot to the newly created cd and run the utility.
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