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Answer» Hi. I just upgraded a really old Toshiba laptop from Windows Vista Home Basic to Windows 8, and every once in a while, on a shutdown, it just BOOTS up again and gives me a crash error about some minidump, sysdata, and memory.dmp files. For every restart though, it gives me the error. Whenever the error comes, I can continue using the laptop normally again. Other than a very few number of drivers that I couldn't find for a Windows 8 laptop of my type, it's been handling Windows 8 very well. Some information about my laptop:
Toshiba Satellite L305 Windows 8 Pro 32-bit 2 GB RAM Intel Celeron CPU 900 @ 2.20GHz 2.19GHz Mobile Intel 4 Series Express Chipset Family Graphics Card 1 GB
So, can anyone please help me in fixing this? I attached the minidump and the other files created by the crash error as a .zip file, incase it can help in solving the problem. Thank you all sooo much in advance!
[recovering disk space, attachment deleted by admin]this one is the second part of the files
[recovering disk space, attachment deleted by admin]Download BlueScreenView: http://www.nirsoft.net/utils/blue_screen_view.html unzip downloaded file and double click on BlueScreenView.exe to run the program. when scanning is done, go to EDIT - Select All Go to FILE - SAVE Selected Items, and save the report as BSOD.txt Open BSOD.txt in Notepad, copy all of the content, and paste it into your next replyAllan, thank you for replying!
================================================== Dump File : 070213-45801-01.dmp Crash Time : 7/2/2013 10:57:59 PM Bug Check String : DRIVER_POWER_STATE_FAILURE Bug Check Code : 0x0000009f Parameter 1 : 0x00000004 Parameter 2 : 0x0000012c Parameter 3 : 0x84a0e240 Parameter 4 : 0x80e33b14 Caused By DRIVER : halmacpi.dll Caused By Address : halmacpi.dll+f796 File Description : HARDWARE Abstraction Layer DLL Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.2.9200.16442 (win8_gdr.121023-1503) Processor : 32-bit Crash Address : ntoskrnl.exe+15c379 Stack Address 1 : ntoskrnl.exe+218f2 Stack Address 2 : ndis.sys+1a28a Stack Address 3 : ndis.sys+61670 Computer Name : Full Path : C:\WINDOWS\Minidump\070213-45801-01.dmp Processors Count : 1 Major Version : 15 Minor Version : 9200 Dump File Size : 363,056 Dump File Time : 7/2/2013 10:59:44 PM ==================================================
================================================== Dump File : 070213-48843-01.dmp Crash Time : 7/2/2013 7:26:00 PM Bug Check String : DRIVER_POWER_STATE_FAILURE Bug Check Code : 0x0000009f Parameter 1 : 0x00000004 Parameter 2 : 0x0000012c Parameter 3 : 0x862898c0 Parameter 4 : 0x80a53b14 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+15c379 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.2.9200.16604 (win8_gdr.130503-1646) Processor : 32-bit Crash Address : ntoskrnl.exe+15c379 Stack Address 1 : ntoskrnl.exe+218f2 Stack Address 2 : ndis.sys+600cf Stack Address 3 : vwififlt.sys+55d5 Computer Name : Full Path : C:\WINDOWS\Minidump\070213-48843-01.dmp Processors Count : 1 Major Version : 15 Minor Version : 9200 Dump File Size : 267,232 Dump File Time : 7/2/2013 7:27:49 PM ==================================================
================================================== Dump File : 063013-73960-01.dmp Crash Time : 6/30/2013 2:41:24 PM Bug Check String : PROCESS_HAS_LOCKED_PAGES Bug Check Code : 0x00000076 Parameter 1 : 0x00000000 Parameter 2 : 0x83f95280 Parameter 3 : 0x00000002 Parameter 4 : 0x00000000 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+e1c08 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.2.9200.16604 (win8_gdr.130503-1646) Processor : 32-bit Crash Address : ntoskrnl.exe+e1c08 Stack Address 1 : ntoskrnl.exe+24435d Stack Address 2 : ntoskrnl.exe+46cb6 Stack Address 3 : ntoskrnl.exe+28a048 Computer Name : Full Path : C:\WINDOWS\Minidump\063013-73960-01.dmp Processors Count : 1 Major Version : 15 Minor Version : 9200 Dump File Size : 150,360 Dump File Time : 6/30/2013 2:46:08 PM ==================================================
================================================== Dump File : 062713-68858-01.dmp Crash Time : 6/27/2013 3:34:17 PM Bug Check String : DRIVER_POWER_STATE_FAILURE Bug Check Code : 0x0000009f Parameter 1 : 0x00000003 Parameter 2 : 0x84342030 Parameter 3 : 0x804f3b00 Parameter 4 : 0x83cbb4b8 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+e1c08 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.2.9200.16604 (win8_gdr.130503-1646) Processor : 32-bit Crash Address : ntoskrnl.exe+e1c08 Stack Address 1 : ntoskrnl.exe+124f27 Stack Address 2 : ntoskrnl.exe+6ebc3 Stack Address 3 : ntoskrnl.exe+6e7fe Computer Name : Full Path : C:\WINDOWS\Minidump\062713-68858-01.dmp Processors Count : 1 Major Version : 15 Minor Version : 9200 Dump File Size : 257,888 Dump File Time : 6/27/2013 3:48:00 PM ==================================================
================================================== Dump File : 062613-41262-01.dmp Crash Time : 6/26/2013 6:24:17 PM Bug Check String : DRIVER_POWER_STATE_FAILURE Bug Check Code : 0x0000009f Parameter 1 : 0x00000004 Parameter 2 : 0x0000012c Parameter 3 : 0x8374e3c0 Parameter 4 : 0x80419b14 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+15c379 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.2.9200.16604 (win8_gdr.130503-1646) Processor : 32-bit Crash Address : ntoskrnl.exe+15c379 Stack Address 1 : ntoskrnl.exe+218f2 Stack Address 2 : ndis.sys+600cf Stack Address 3 : vwififlt.sys+55d5 Computer Name : Full Path : C:\WINDOWS\Minidump\062613-41262-01.dmp Processors Count : 1 Major Version : 15 Minor Version : 9200 Dump File Size : 264,520 Dump File Time : 6/26/2013 6:26:12 PM ==================================================
================================================== Dump File : 062513-45957-01.dmp Crash Time : 6/25/2013 2:02:06 AM Bug Check String : DRIVER_POWER_STATE_FAILURE Bug Check Code : 0x0000009f Parameter 1 : 0x00000004 Parameter 2 : 0x0000012c Parameter 3 : 0x86e1b6c0 Parameter 4 : 0x81133b14 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+15c379 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.2.9200.16604 (win8_gdr.130503-1646) Processor : 32-bit Crash Address : ntoskrnl.exe+15c379 Stack Address 1 : ntoskrnl.exe+218f2 Stack Address 2 : ndis.sys+600cf Stack Address 3 : vwififlt.sys+55d5 Computer Name : Full Path : C:\WINDOWS\Minidump\062513-45957-01.dmp Processors Count : 1 Major Version : 15 Minor Version : 9200 Dump File Size : 262,936 Dump File Time : 6/25/2013 2:03:43 AM ==================================================
================================================== Dump File : 062413-54803-01.dmp Crash Time : 6/24/2013 6:13:36 PM Bug Check String : DRIVER_POWER_STATE_FAILURE Bug Check Code : 0x0000009f Parameter 1 : 0x00000003 Parameter 2 : 0x84b55a50 Parameter 3 : 0x80d14b00 Parameter 4 : 0x85cbdc80 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+e1c08 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.2.9200.16604 (win8_gdr.130503-1646) Processor : 32-bit Crash Address : ntoskrnl.exe+e1c08 Stack Address 1 : ntoskrnl.exe+124f27 Stack Address 2 : ntoskrnl.exe+6ebc3 Stack Address 3 : ntoskrnl.exe+6e7fe Computer Name : Full Path : C:\WINDOWS\Minidump\062413-54803-01.dmp Processors Count : 1 Major Version : 15 Minor Version : 9200 Dump File Size : 257,224 Dump File Time : 6/24/2013 10:41:05 PM ==================================================
================================================== Dump File : 062213-66128-01.dmp Crash Time : 6/22/2013 3:45:15 PM Bug Check String : DRIVER_POWER_STATE_FAILURE Bug Check Code : 0x0000009f Parameter 1 : 0x00000004 Parameter 2 : 0x0000012c Parameter 3 : 0x84313d40 Parameter 4 : 0x812b9b14 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+15c379 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.2.9200.16604 (win8_gdr.130503-1646) Processor : 32-bit Crash Address : ntoskrnl.exe+15c379 Stack Address 1 : ntoskrnl.exe+218f2 Stack Address 2 : ntoskrnl.exe+d7a53 Stack Address 3 : ntoskrnl.exe+2d7cb6 Computer Name : Full Path : C:\WINDOWS\Minidump\062213-66128-01.dmp Processors Count : 1 Major Version : 15 Minor Version : 9200 Dump File Size : 260,296 Dump File Time : 6/22/2013 3:47:07 PM ================================================== It looks like when you upgraded to Windows 8 you did not download and install Windows 8 drivers. You need to do that for all hardware components and for your chipset.Ok, thanks alot Allan!SURE thing
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