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Solve : “Brave Sentry – BS 2.0” Windows XP Professional? |
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Answer» Currently I am experiencing a problem with a Dell Insprion 600M laptop, operating system Windows XP Professional. The problem began yesterday evening during which my desktop background became black and stated, “Your computer is in Danger. Windows Security center has detected spyway/adware infection! It is strongly recommended to use special antispyware tool to prevent data loss.” Seconds later a balloon appeared in the lower left hand corner, which stated, “Your computer is infected. Windows has detected spyware infection. It is strongly recommended to use special antispyware tool to prevent data loss. Windows will now download and install the most up-to-date antispyware for you. Click here to protect your computer from spyware.” After which a box appeared “Brave Sentry – BS 2.0” and began scanning my computer for potential damages, listing different malwares (Trojan X Download, Win Desktop, Hotbar toolbar, Keenvalue/Perfect NAV, Internexus Dialer, Gatordone, etc.) and the threats (severe, high, etc.) they posed. Not ever encountering this problem I let the program run. After the program detected about 27 possible threats the scan stopped and the “remove threat” button appeared. In clicking on the “remove threat” button, another box appeared titled “BS Evaluation Version Warning” underneath the title there was a brief paragraph, which stated “This version of BS is for evaluation purposes only. The REMOVAL feature is disabled. You may scan your PC to locate malware threats. To be able to remove threats found you should purchase a license.” Under the paragraph were two buttons the first being “purchase licenses” and the second being “continue evaluating.” Below the two buttons there was a sentence that read “BS activation, if you have already purchased a licenses please enter the activation code below.” Underneath the statement the third button being “Activate BS Now!” Since this issue began, I am unable to connect to the Internet even when the computer is directly plugged into the MODEM and/or the wireless router is used. The computer however, detects the wireless router, which it states is giving off a strong signal. Lastly, there is another box which appears and is titled “Warning!” with the sentence “Get free *censored* now!” along with two buttons “OK” and “Cancel.” If at all possible, I would greatly appreciate someone assisting me with this problem. Welcome aboard Thank you very much for assistance, I really appreciate it. I just seem to have one tiny problem and that is I can not get on the internet from my dell laptop. Since this issue began, I am unable to connect to the Internet even when the computer is directly plugged into the modem and/or the wireless router is used. The computer however, detects the wireless router, which it states is giving off a strong signal. The laptop only has internet explorer on it and everytime I click the desktop icon a blank page comes up and states it can not find the server. I am just not sure what to do from here I understood the directions you send regarding the malware, I am just not sure how to download that link when using an iBook and not the computer that is having the problem. I hope you can help me with this and once again I thank you for your help.That file to download is only little bit over 1MB, so you can put it on floppy, and transfer it to your XP computer.I just download the file that you suggested onto my MAC ibook when trying to run the program to fully install it and download onto a cd to transfer it to the PC however, when trying to run the program it opens up my itunes for some odd reason and then I can not find it in my itunes. I also tried to insert the cd-r to the iBook and manually move the icon off the program to the cd-r to burn the cd which work. However, when I placed the cd-r into the PC directions in French appeared and translated to roughly the program is missing files do you want to continue to install. In hitting yes, there was another box that came up and where cancel appeared (in French) and closed (in French) as the two options. Trying both of them nothing happened. Are there any other ways to fix this problem?Quote when trying to run the program to fully install itThis is Windows program, you can't run it on mac. Just burn that file to CD. That's it.I downloaded the program you suggester placed it on a cd-r inserted the cd-r with the program into the other laptop (PC) and there is an alert that comes up in French stating that there is a problem with the program it is missing files and when you continue with the installation it shuts you out. Is there any thing else I can do I tried installing the program onto 4 different cd-r's and still nothing. Considering the spyware that is in the computer ... is that the problem with why the internet is not working from the PC Laptop???Quote Considering the spyware that is in the computer ... is that the problem with why the internet is not working from the PC LaptopVery possible. Try to restart your laptop in Safe Mode, and see if you can install/run from there.I ran/downloaded the program into the PC laptop in safemode. It was success through all the steps except for a few. However, a red Norton AntiVirus box appeared titled, Alert: Malicious Script Detected and below it stated Object: FileSystem Object Activity: Create TextFile, Your computer is halted and needs to do something about this script File: C:\WINDOWS\SYSTEM32\GETVALUE.vbs, What do you want to do? and just below there is a drop down box with these following options 1. Stop this script (recommended), 2. Allow this activity once, 3. Allow the entire script once, 4. Quarantine this script, 5. Authorize this script. Then there is an option button stating okay. I tried to allow the entire script option and as well as the allow this activity once and another Norton AntiVirus box came up titled Alert: Malicious Script Detected and below it stated Object: FileSystem Object Activity: Create TextFile, Your computer is halted and needs to do something about this script File: C:\Documents and Settings\logan pepchinski\SmitfraudFix\ScanDNS.vbs then when I chose the same option again the desk cleaning comes up ... cleans then the Registry cleaning prompt comes up where I enter Y (yes) and enter. After which a rapport - Notepad appears as well as another box which is Titled Desktop, Windows is running in safe mode. This special diagnostic mode of Windows enables you to fix a probelm which may be caused by your network or hardware settings. Make sure these settings are correct in Control Panel, and then try starting Windows again. While in safe mode, some of your devices may not be available. To proceed to work in safe mode, click yes. If you prefer to use System Restore to restore your computer to a previous state, click not. Then there are the two buttons below with yes and no. In clicking yes nothing happens afterwards there is no box counting down or any of the other things. Also, while waiting after a box titled Warning Get free *censored* now appeared with the two buttons below 1. okay (highlighted) and 2 cancel. There is something wrong here. Did you print out my instructions? This program HAS to be run from Safe Mode. In Safe Mode, Norton CAN NOT run. When you said Safe Mode, did you actually see SAFE MODE text in all four corners of your screen?Yes, and the desktop back is black ... It is def. in safe mode. Do you have Norton icon in taskbar?I ejected the cd-r which had the program on it and then the Norton AntiVirus box did not appear however, the box titled Desktop, Windows is running in safe mode. This special diagnostic mode of Windows enables you to fix a probelm which may be caused by your network or hardware settings. Make sure these settings are correct in Control Panel, and then try starting Windows again. While in safe mode, some of your devices may not be available. To proceed to work in safe mode, click yes. If you prefer to use System Restore to restore your computer to a previous state, click not. Then there are the two buttons below with yes and no. In clicking yes nothing happens afterwards there is no box counting down or any of the other things. |
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