Solve : Blue screen STOP error?

1.	Solve : Blue screen STOP error?
Answer» I have a Dell Dimension 4700, 2560 RAM, 160GB HD OS-WIN XP Home. Recently GOT the Blue SOD screen on Booting up. I used the Dell diagnostics CD to do tests, & it listed 2 errors relating to th HD. I suspected a HD failure, as it is over 5yrs old. I bought a simmilar replacement - a Seagate Barracuda 7200-12, 500GB. Now when i try to re-install Win XP it starts of OK, but when it reaches the POINT where the T&C acceptance should APPEAR, I get this erroe -STOP C0000221 Windows unknown hard error/system root/system32/NTDLL.LL. I have attempted loading WINS with an alternat CD, but I get a simmilar reaction, it gets to the FORMAT stage & then just stops without any errors.Does the drive have jumpers on back for switching between 1.5 and 3.0 Gigabits/sec? If your motherboard does not support the 3 Gigabit standard you might have some trouble with it and you'll need to set the jumper configuration to the 1.5 setting... Look on the label on the SATA drive itself, to determine the jumper pin setup... DON'T USE BOTH 1.5 and 3.0 AT THE SAME TIME.If it's 5 years old it's unlikely it is a 3.0G MODEL... DLoad SeaTools diagnostics and run the long test...Quote from: patio on January 20, 2010, 09:48:19 AM If it's 5 years old it's unlikely it is a 3.0G model... I was talking about his new hard drive not the old one... The new drive supports 3G, but if the board doesn't then checking the jumper setting is a must... Unless, you were referring to the computer..I cchecked the label & there is no referance to the jumpers. How can I run a diagnostics test from seagate when there is no OS on the PC? Download .iso file and create bootable CD using ImgBurn.Please forgive me but i dont know what an iso file or image burn is. Go here: http://www.tacktech.com/display.cfm?ttid=287 Get: SeaTools for DOS v2.17 (Graphical) (10.22.2009) - Download SeaTools for DOS (ISO CD-ROM Image) Use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable. Boot from the CD.ok DOWNLOADED FILE & burnt to cd. Problem is i cannot boot up, so how do I run the diagnostic test?Put the CD in and restart computer. At some point, you should see message: Press any key to boot from CDIt dosrnt boot. Just get a list of the drives not found, & the options F1 to continue or F2 for setup. I can run a diagnostics test from DOS or my dell diagnostics CD. My old drive fails, but the new one passes. Just cannot load windows to it. Enter BIOS and make sure CD drive is listed first in boot order.Still no joy, re-downloaed file & burnt again. Did you go to BIOS to adjust boot order?I'm not opposed to hard drive diagnostics but just need to clarify what I meant here.. Sometimes the labels on the HDD don't saying anything about the 3/1.5 settings.. When you look directly at the back of the drive, you should see a set of four pins that are distinguished. To leave the drive set at 3 GB/sec, leave the jumpers open...In other words, don't do anything to the drive.. To use the 1.5 GB/sec speed, jumper the left two pins... When you say you got a "similar" drive does that mean it's the same as your original one? If so, then just proceed with the HDD diagnostics... If not, at least try using the 1.5 GB/sec jumper setting...

Answer»

I have a Dell Dimension 4700, 2560 RAM, 160GB HD OS-WIN XP Home.
Recently GOT the Blue SOD screen on Booting up. I used the Dell diagnostics CD to do tests, & it listed 2 errors relating to th HD. I suspected a HD failure, as it is over 5yrs old. I bought a simmilar replacement - a Seagate Barracuda 7200-12, 500GB. Now when i try to re-install Win XP it starts of OK, but when it reaches the POINT where the T&C acceptance should APPEAR, I get this erroe -STOP C0000221 Windows unknown hard error/system root/system32/NTDLL.LL. I have attempted loading WINS with an alternat CD, but I get a simmilar reaction, it gets to the FORMAT stage & then just stops without any errors.Does the drive have jumpers on back for switching between 1.5 and 3.0 Gigabits/sec? If your motherboard does not support the 3 Gigabit standard you might have some trouble with it and you'll need to set the jumper configuration to the 1.5 setting... Look on the label on the SATA drive itself, to determine the jumper pin setup... DON'T USE BOTH 1.5 and 3.0 AT THE SAME TIME.If it's 5 years old it's unlikely it is a 3.0G MODEL...

DLoad SeaTools diagnostics and run the long test...Quote from: patio on January 20, 2010, 09:48:19 AM

If it's 5 years old it's unlikely it is a 3.0G model...

I was talking about his new hard drive not the old one... The new drive supports 3G, but if the board doesn't then checking the jumper setting is a must...

Unless, you were referring to the computer..I cchecked the label & there is no referance to the jumpers.
How can I run a diagnostics test from seagate when there is no OS on the PC?
Download .iso file and create bootable CD using ImgBurn.Please forgive me but i dont know what an iso file or image burn is.
Go here: http://www.tacktech.com/display.cfm?ttid=287
Get:
SeaTools for DOS v2.17 (Graphical) (10.22.2009)
- Download SeaTools for DOS (ISO CD-ROM Image)

Use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.

Boot from the CD.ok DOWNLOADED FILE & burnt to cd. Problem is i cannot boot up, so how do I run the diagnostic test?Put the CD in and restart computer.
At some point, you should see message:
Press any key to boot from CDIt dosrnt boot. Just get a list of the drives not found, & the options F1 to continue or F2 for setup. I can run a diagnostics test from DOS or my dell diagnostics CD. My old drive fails, but the new one passes. Just cannot load windows to it.
Enter BIOS and make sure CD drive is listed first in boot order.Still no joy, re-downloaed file & burnt again. Did you go to BIOS to adjust boot order?I'm not opposed to hard drive diagnostics but just need to clarify what I meant here..

Sometimes the labels on the HDD don't saying anything about the 3/1.5 settings.. When you look directly at the back of the drive, you should see a set of four pins that are distinguished. To leave the drive set at 3 GB/sec, leave the jumpers open...In other words, don't do anything to the drive..

To use the 1.5 GB/sec speed, jumper the left two pins...

When you say you got a "similar" drive does that mean it's the same as your original one? If so, then just proceed with the HDD diagnostics... If not, at least try using the 1.5 GB/sec jumper setting...

Solve : Blue screen STOP error?

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