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Solve : anti virus 2008/trojans?

Answer»
hi - any advice would be really nice.......
the a/v 2008 thing appeared early jan 2009.... we have avg free and spysweeper, after full scans of both problem seemed to have gone. But after on every restart avg was detecting trojans. Followed your suggestions and malwarebytes seems to have stopped it, but not really sure if there isn't anything lingering.

operating windows xp

logs for superantispyware, malbytes, hijack this and avg log below

mucho gracias


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 01/19/2009 at 03:54 PM

Application Version : 4.24.1004

Core Rules Database Version : 3715
Trace Rules Database Version: 1689

Scan type : Complete Scan
Total Scan Time : 01:05:32

Memory items scanned : 399
Memory threats detected : 0
Registry items scanned : 7269
Registry threats detected : 0
File items scanned : 94641
File threats detected : 1

Adware.Tracking Cookie
D:\Documents and Settings\paul\Cookies\[emailprotected][1].txt


Malwarebytes' Anti-Malware 1.33
Database version: 1668
Windows 5.1.2600 Service Pack 3

19/01/2009 18:01:32
mbam-log-2009-01-19 (18-01-32).txt

Scan type: Quick Scan
Objects scanned: 67197
Time elapsed: 5 MINUTE(s), 38 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\MSFox (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\ieupdates.exe.tmp (Adware.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\2HKwq8To.exe.a_a (Trojan.Agent) -> Quarantined and deleted successfully.


Logfile of TREND Micro HijackThis v2.0.2
Scan SAVED at 13:04:17, on 21/01/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
c:\APPS\Powercinema\Kernel\TV\CLCapSvc.exe
C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLServer.exe
C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLService.exe
c:\APPS\HIDSERVICE\HIDSERVICE.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
c:\APPS\Powercinema\Kernel\TV\CLSched.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Ulead Systems\AutoDetector\monitor.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Apps\Powercinema\PCMService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\PROGRA~1\AVG\AVG8\avgscanx.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\AVG\AVG8\avgui.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\AVG\AVG8\aAvgApi.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\sniper.exe\HijackThis.exe
C:\Program Files\Trend Micro\sniper.exe\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://c:\windows\system32\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Packard Bell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [Ulead AutoDetector v2] "C:\Program Files\Common Files\Ulead Systems\AutoDetector\monitor.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [PCMService] "c:\Apps\Powercinema\PCMService.exe"
O4 - HKLM\..\Run: [NvMediaCenter] "C:\WINDOWS\system32\RUNDLL32.EXE" C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] "C:\WINDOWS\system32\RUNDLL32.EXE" C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] "C:\WINDOWS\system32\HDAShCut.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SsAAD.exe] "C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe"
O4 - HKLM\..\Run: [RTHDCPL] "C:\WINDOWS\RTHDCPL.EXE"
O4 - HKLM\..\Run: [PHIME2002ASync] "C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE" /SYNC
O4 - HKLM\..\Run: [PHIME2002A] "C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE" /IMEName
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [Alcmtr] "C:\WINDOWS\ALCMTR.EXE"
O4 - HKLM\..\Run: [AVG8_TRAY] "C:\PROGRA~1\AVG\AVG8\avgtray.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [ctfmon.exe] "C:\WINDOWS\system32\ctfmon.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: Add to Windows &Live FAVORITES - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=file://C:\APPS\IE\offline\uk.htm
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper200711281.dll
O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} (Symantec SmartIssue) - https://www-secure.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1158543252937
O16 - DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} (ICSScanner Class) - http://download.zonelabs.com/bin/promotions/spywaredetector/ICSScanner37960.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{7AB7C708-8D8B-4F8F-9A33-F9D872D8CE86}: NameServer = 212.74.112.66,212.74.112.67
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe (file missing)
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe (file missing)
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - c:\APPS\Powercinema\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - c:\APPS\Powercinema\Kernel\TV\CLSched.exe
O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLServer.exe
O23 - Service: Generic Service for HID Keyboard Input Collections (GenericHidService) - Unknown owner - c:\APPS\HIDSERVICE\HIDSERVICE.exe
O23 - Service: Google Update Service (gupdate1c9677be6f19480) (gupdate1c9677be6f19480) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

--
End of file - 11689 bytes


Resident Shield detection
Infection;"Object";"Result";"Detection time";"Object Type";"Process"
Trojan horse SHeur2.JZF;"D:\Documents and Settings\paul\Local Settings\Temp\~tmpa.exe";"Moved to Virus Vault";"09/01/2009, 21:06:06";"file";"C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe"
Trojan horse SHeur2.JZF;"D:\DOCUME~1\paul\LOCALS~1\Temp\~tmpa.exe";"Healed";"09/01/2009, 21:06:07";"file";"D:\DOCUME~1\paul\LOCALS~1\Temp\yyy5749.exe"
Trojan horse Agent.ATAR;"D:\DOCUME~1\paul\LOCALS~1\Temp\~tmpc.exe";"Moved to Virus Vault";"09/01/2009, 21:06:59";"file";"D:\DOCUME~1\paul\LOCALS~1\Temp\yyy5749.exe"
Virus found FakeAlert;"D:\Documents and Settings\paul\Local Settings\Temporary Internet Files\Content.IE5\0ZD7VSK5\freescan[1].htm";"Moved to Virus Vault";"09/01/2009, 21:10:04";"file";"C:\Program Files\Internet Explorer\IEXPLORE.EXE"
Virus found FakeAlert;"D:\Documents and Settings\paul\Local Settings\Temporary Internet Files\Content.IE5\8T92JFPH\freescan[1].htm";"Moved to Virus Vault";"09/01/2009, 21:11:12";"file";"C:\Program Files\Internet Explorer\IEXPLORE.EXE"
Potentially harmful program Fake_AntiSpyware.AAP;"C:\WINDOWS\SYSTEM32\SCUI.CPL";"Deleted";"09/01/2009, 21:14:01";"file";"C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe"
Trojan horse SHeur2.KFT;"D:\DOCUME~1\paul\LOCALS~1\Temp\yyy5749.exe";"Moved to Virus Vault";"18/01/2009, 09:17:38";"file";"C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe"
Trojan horse Downloader.Agent.ASNF;"C:\WINDOWS\system32\2HKwq8To.exe";"Moved to Virus Vault";"19/01/2009, 11:35:36";"file";"C:\Program Files\Mozilla Firefox\firefox.exe"
Trojan horse Downloader.Agent.ASNF;"C:\System Volume Information\_restore{B1C538C0-CBA3-4434-A006-53A338B37653}\RP576\A0118976.exe";"Deleted";"19/01/2009, 11:35:40";"file";"C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe"
Trojan horse Small.AYR;"C:\windows\system32\winsystems.dll";"Moved to Virus Vault";"19/01/2009, 12:22:07";"file";"C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe"
Trojan horse Small.AYR;"C:\System Volume Information\_restore{B1C538C0-CBA3-4434-A006-53A338B37653}\RP577\A0119032.dll";"Deleted";"19/01/2009, 12:22:11";"file";"C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe"
Trojan horse SHeur2.KFT;"D:\Documents and Settings\paul\Local Settings\Temp\yyy5759.exe";"Moved to Virus Vault";"19/01/2009, 12:32:37";"file";"C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe"
Trojan horse Downloader.Agent.ASNF;"D:\Documents and Settings\paul\Local Settings\Temp\~tmpb.exe";"Moved to Virus Vault";"19/01/2009, 12:34:49";"file";"C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe"
Trojan horse Crypt.BHX;"C:\SYSTEM VOLUME INFORMATION\_RESTORE{B1C538C0-CBA3-4434-A006-53A338B37653}\RP575\A0118870.DLL";"Moved to Virus Vault";"19/01/2009, 15:25:46";"file";"C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe"


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