I've posted this on the windows.public group, and have received no solutions, so I 'spect this problem is one of MSFT's red-headed bastards that lives under the front PORCH...

Additionally, FOUND lots on Google about the PROBLEM... No solution... But maybe, there's Hope here?

Here's the problem:

'Upgraded' from Windows Media Player 9 to WMP 10.

I use it to play CDs.

When I pop a store-bought disc in, there's no TRACK info, musician info, etc.

So I click "Find Album Info".

Onscreen, I get a listing of the tracks, musicians, composers, etc., with the directions, If this information is correct, click Finish to update your Media Library.

Which I do.

My HD spins a bit.

And my track listing continues to be populated by an Unkown Artist, playing an Unknown Song, in and Unknown Genre.

How do I make the information "stick"?

Again, I'm not ripping, or copying, I just like using WMP to listen to CDs.

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"Of course I've tried soapy water!!!!"
I have indeed done everything I can find on MSFT's website. Same pattern as above.

Solutions?wmp tools///options......check the settings...If you are using the Windows firewall, check that as well. Quote

wmp tools///options......check the settings...

If you are using the Windows firewall, check that as well.