My Acer Netbook wouldn't boot past the windows logo screen. Safe mode didn't work, so I reformatted the HD with a backup disc. It STILL won't boot past the windows logo. Any suggestions to get it to start back up. I don't need any data off of it, I'm actually pretty sure that the reformat went through, but now it's stuck on the Windows XP logo screen. Any help with this would be appreciated.

Other info:
Windows XP
Acer Aspire One D250
Don't really know what else is relevant, but let me know and I can find more info if needed.What do you mean your pretty sure the format went through? Did you get any errors? Did you get to the part where it restarts and then you enter your time zone, product key, name etc?

Also, why did you use a CD? My D260 has a restore partition. It should be the same on the D250. To access the restore partition you press alt + F10 at boot. You still might be able to do it this way unless you deleted the partition when you were installing from the CD. If you cant get it to work, make sure that the d2d recovery is enabled in bios. What do you mean you reformatted with a backup disk?I did NOT get to the part where I have to re-enter time zone, product key, etc. The reason why I used a backup disc is because I was unable to access the restore partition. When pressing Alt+F10 while booting up, the machine just freezes completely. I ran the restore disc (which I created the first time I BOOTED up the computer) through a USB CD/DVD drive which I forced the computer to boot to.

When I attempted to reformat, it ran through the whole process (~15 minutes) and then said something to the effect of "reformat complete, click OK to restart." When I did that, it booted up like normal, went to the windows logo screen, and stayed there for a good 15 minutes of doing nothing. That's all I can get the computer to do.

Thank you for your assistance, it is much appreciated.Are you sure you SAW the word format or reformat as opposed to installation?I'd run diagnostics on the hard drive to see if it's the culprit.

Go here and get the diagnostics disk for your hard drive:

http://www.tacktech.com/display.cfm?ttid=287JJ, I can't figure out how to download the right diagnostic program.

Allan, I'm going to repeat the process and list everything it says/asks to see if that can help troubleshoot this at all.

1) Acer eRecovery Management screen asks for the language in which to view instructions.
2) Next screen I select "Completely Restore System to Factory Defaults". I then click next through a warning that this will delete everything on the hard drive and confirm the hard drive name and partition size.
3) 2 progress bars appear with the message "please wait while files load"
4) after reaching "100%", it switches to a screen that says restore progress with the following fields: Source (C:\IMAGES_TMP_DIR\POP0104YP2E00C01.SWM), Destination (HARDDISK0\PARTITION2), Speed, elapsed time/time left, and progress bar.
5) A DOS window opens that says: X:\RyTools|NAPP7.exe at the title bar. the TEXT inside the window says "Updating Patch Files Now.....Please Wait for several minutes"
6) the DOS window closes and the Acer eRecovery Management Window COMES back to the foreground and says "Restore finished. Please press "OK" to restart this computer."

After I click ok, the computer boots up and gets to the windows logo screen and the progress bar on the bottom keeps "loading" indefinitely.Okay thank you. It's important we don't confuse terms. You did not reformat, you restored a factory image.

Now, what led up to this? In other words, why did you need to do the restore in the first place?Allan,

My computer wouldn't load up past the windows logo screen, so I attempted to restore. This did not solve the problem as it still won't boot past the logo screen. Safe mode doesn't work either...It goes through a bunch of DOS commands and stops at agpCPQ.sys. Basically, my computer was freezing during boot up, and my attempts to restore didn't accomplish anything.Well, if the problem persists after a factory restore I'd think in terms of a hardware problem. I suggest the following:

1) Boot to the Recovery Console and run chkdsk /r. If you don't have an XP CD you can download a recovery console .iso, burn it, and boot to it (http://forums.pcpitstop.com/index.php?/topic/150212-boot-to-recovery-console-wo-xp-cd/)
2) Download and run memtest (http://www.memtest.org/)

Let's see where we are after that.