In an organisation, it is found that the workers have made their infor

1.	In an organisation, it is found that the workers have made their informal groups, and the supervisor of production department is their informal leader. Any instruction given by that supervisor (for official matters) is taken casually and lightly by the members of the group. This has resulted in either non-completion of work or delay in work. A feedback was taken from the employees which suggested gaps between expectations of the supervisor and actual work performance. (i) Which form of communication can you determine from the case study? (ii) In the context of the above case study, please specify limitations of this form of communication.
Answer» In an organisation, it is found that the workers have made their informal groups, and the supervisor of production department is their informal leader. Any instruction given by that supervisor (for official matters) is taken casually and lightly by the members of the group. This has resulted in either non-completion of work or delay in work. A feedback was taken from the employees which suggested gaps between expectations of the supervisor and actual work performance. (i) Which form of communication can you determine from the case study? (ii) In the context of the above case study, please specify limitations of this form of communication.

In an organisation, it is found that the workers have made their informal groups, and the supervisor of production department is their informal leader. Any instruction given by that supervisor (for official matters) is taken casually and lightly by the members of the group. This has resulted in either non-completion of work or delay in work. A feedback was taken from the employees which suggested gaps between expectations of the supervisor and actual work performance. (i) Which form of communication can you determine from the case study? (ii) In the context of the above case study, please specify limitations of this form of communication.

Answer»

In an organisation, it is found that the workers have made their informal groups, and the supervisor of production department is their informal leader. Any instruction given by that supervisor (for official matters) is taken casually and lightly by the members of the group. This has resulted in either non-completion of work or delay in work. A feedback was taken from the employees which suggested gaps between expectations of the supervisor and actual work performance.

(i) Which form of communication can you determine from the case study?

(ii) In the context of the above case study, please specify limitations of this form of communication.

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