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Good grooming influences the hospitality professional in a positive manner. Discuss any four points to support the above statement? |
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Answer» 1. Image Building/Enhances Organizations Image: Working at a hotel means you are the face of the hotel, whether you are greeting a guest on arrival or cleaning their rooms. So, it is of utmost importance to have high personal grooming standards and be well maintained. 2.Delivers Good Quality Service: Employees feel good if they look good and provide services as per guests’ expectations. 3. Boosts Self-Confidence: In hotel industry looks make a lot of difference. It boosts self-confidence and self-esteem. One feels very reassured when other people admire them and prefer to associate with them as they find them good. 4. Guest Comfort: A pleasing face is nice to look at. Guests like to relax in the presence of beautiful things. A pleasant face can relax the mind. Those with an aesthetic sense like to admire beautiful people and things. |
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