| Formal Communication | Informal Communication |
| (i) It allows an officially established chain of command. | (i) It takes place independently through unofficial channels. |
| (ii) Work-related matters. | (ii) Mainly social matters. |
| (iii) Written communication | (iii) Verbal communication |
| (iv) Impersonal manner | (iv) Personal manner |
| (v) It is slow as it follows a planned path. | (v) It is fast because it has no prescribe path. |
| (vi) The chances of distortion of information are very low. | (vi) It can easily be distorted. |