Social responsibility of business towards shareholders:

• A fair rate of dividend should be regularly paid by the business enterprises to their owners. 
• Management techniques should be effective and efficient so that the net present value of the business is maximized.
• Owners should be given the right to participate in the affairs of the enterprise. 
• The tendency towards the growth of ‘Oligarchic management’ should he arrested. 
• The owners should be given the full information regarding the working of the company. In other words, accurate and comprehensive reports have to be supplied. 
• Financial information has to be disclosed and doubts have to be clarified. 
• Chairman and directors of the company should be easily accessible to the owner.

Social responsibility of business towards consumer:

• Ensuring availability of products in the right quantity, at the right place and at the right time. 
• Maintaining the quality of the goods, increasing the quality to maximum extent so as to complete with any international product. 
• Charging reasonable prices to its products. 
• Correct weights and measures have to be used. 
• The company must provide after sale service for maintenance of goods. 
• The business firms should avoid restrictive trade practices and see that full justice is done to the amount that is spent by a consumer.
• Constant investigation and discovery of growing wants of consumers, giving importance for research and development of new products that satisfy their wants. 
• Taking all such measures which promote consumer satisfaction, interest and welfare.