Role of Computer 

Front Desk : Front desk personnel use the software to check-in and check-out of guests and to print o bills. Additionally they may check the computer to see If a room has been cleaned before checking in a guest. Finally, front desk staff enters guest names and mailing address into database to use or future reservations or to send out information.

House Keeping: Housekeepers use the same software as front desk staff toverify which rooms are checking out and staying over each day.That way, they know which rooms to clean completely and which ones to simply tidy. Housekeepers use the software to communicate to the front desk, letting them know which rooms are clean, vacant and available or check-ins.

Reservation: Use of computers has made the reservation or booking of rooms easy. It helps the reservation staff to rapidly check the availability of rooms when the guest calls or reserving a room. Reservation staff uses computer software programs to make reservations. Using the program, they determine which rooms and rates are available or a specific night or range of nights.