Explain the process of Guest Cycle with diagram.

1.	Explain the process of Guest Cycle with diagram.
Answer» The guest cycle describes the activities that each guest passes by from the moment he/she calls to communicate a reservation inquiry till he/she departs from the hotel. In fact the guest cycle encompasses 4 different stages. Pre- arrival > Arrival> occupancy> departure Each stage of the guest cycle is associated guest services and guest accounting activities. Guest services Reservation> Registration> Occupancy services> check- out and history Guest Accounting Establishment of credits> posting charges> Night auditing> Settlement of Accounts

Answer»

The guest cycle describes the activities that each guest passes by from the moment he/she calls to communicate a reservation inquiry till he/she departs from the hotel.

In fact the guest cycle encompasses 4 different stages.

Pre- arrival > Arrival> occupancy> departure

Each stage of the guest cycle is associated guest services and guest accounting activities.

Guest services

Reservation> Registration> Occupancy services> check- out and history Guest Accounting

Establishment of credits> posting charges> Night auditing> Settlement of Accounts

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