Explain any four situations in which a consumer can file a complaint i

1.	Explain any four situations in which a consumer can file a complaint in the CPA and also list any four reliefs which are available to consumers under this Act.
Answer» Four situations in which a consumer can file a complaint under the CPA (ConsumerProtection Act) are Shopkeepers charging more than the Maximum Retail Price (MRP) or altering the MRP with their own stickers. The shopkeeper refusing to show a pamphlet regarding detailed information about the product the product. The shopkeeper selling adulterated or loose items (when prohibited). The shopkeeper trying to promote sales of items whose date of expiry has passed. Four reliefs to consumers under this act are Replacement or repair of defective goods. Refund of price paid for the defective goods or services. Refund of extra money charged. Compensation for the loss or injury suffered by the consumer due to negligence of the shopkeeper.

Explain any four situations in which a consumer can file a complaint in the CPA and also list any four reliefs which are available to consumers under this Act.

Answer»

Four situations in which a consumer can file a complaint under the CPA (ConsumerProtection Act) are

Shopkeepers charging more than the Maximum Retail Price (MRP) or altering the MRP with their own stickers.
The shopkeeper refusing to show a pamphlet regarding detailed information about the product the product.
The shopkeeper selling adulterated or loose items (when prohibited).
The shopkeeper trying to promote sales of items whose date of expiry has passed.

Four reliefs to consumers under this act are

Replacement or repair of defective goods.
Refund of price paid for the defective goods or services.
Refund of extra money charged.
Compensation for the loss or injury suffered by the consumer due to negligence of the shopkeeper.

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Explain any four situations in which a consumer can file a complaint in the CPA and also list any four reliefs which are available to consumers under this Act.

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