Define Reference Service as defined by Dr. S. R. Ranganathan? List the

1.	Define Reference Service as defined by Dr. S. R. Ranganathan? List the basic reference services performed by the libraries?
Answer» According to Dr. S. R. Ranganathan, “reference service is the establishing of contact between reader and book by personal service”. Basic services are: a) Provision of general information (e.g., queries like “where is periodical section?”) b) Provision of specific information (consulting the documents) c) Assistance in the location and searching of documents (locating on the shelf and if not available, then searching in other places) d) Assistance in the use of library catalogue e) Assistance in the consultation of reference books.

Define Reference Service as defined by Dr. S. R. Ranganathan? List the basic reference services performed by the libraries?

Answer»

According to Dr. S. R. Ranganathan, “reference service is the establishing of contact between reader and book by personal service”.

Basic services are:

a) Provision of general information (e.g., queries like “where is periodical section?”)

b) Provision of specific information (consulting the documents)

c) Assistance in the location and searching of documents (locating on the shelf and if not available, then searching in other places)

d) Assistance in the use of library catalogue

e) Assistance in the consultation of reference books.

Discussion

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