CASE STUDY - Sheila Learns Through Experience Three months ago Sheila looked forward to her promotion to supervisor. After four years in the department, she waconfident of her abilities, and knew her staff was capable and experienced.Today, Sheila isn't so sure she was cut out to be a supervisor. There seems to be no endto her workday. During office hours her day is filled assigning work and reviewing results. Also, there is a steady flow of visitors, and the phone rings constantly. Inthe evening, when she would like to relax, she has to take care of administrative matters such as reading mail, answering letters, preparing budgets and completingperformance appraisals.In frustration, Sheila asked her friend, Carol, to join her for lunch. Sheila said she had something important to talk to her about. At lunch, shtold Carol she was thinking about giving up her supervisor's job. She said she just couldn't face a career of working 60 hours a week. Carol listened and then said21 there might be another way. If the only issue was the time required to do the job, perhaps a review of how Sheila was using her time might help. After listening toSheila describe a typical week, Carol asked the following questions:Question. Does she appear to be making effective use of delegation?​