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Case Problems T limited was engaged in the business of food processing and selling its products under a popular brand. Lately the business was expanding due to good quality and reasonable prices. Also with more people working the market for processed food was increasing. New players were also coming to cash in on the new trend. In order to keep its market share in the short run the company directed its existing workforce to work overtime. But this resulted in many problems. Due to increased pressure of work, the efficiency of the workers declined. Sometimes the subordinates had to work for more than one superior resulting in declining efficiency. The divisions that were previously working on one product were also made to work on two or more products. This resulted in a lot of overlapping and wastage. The workers were becoming undisciplined. The spirit of teamwork, which had characterised the company, previously was beginning to wane. Workers were feeling cheated and initiative was declining. The quality of the products was beginning to decline and market share was on the verge of decrease. Actually the company had implemented changes without creating the required infrastructure.What precautions should the company undertake to implement the changes? Give your answer with regard to each technique separately as enunciated in points 1 through 6 in the case problem. |
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Answer» A large number of changes will not accepted by anyone. So the company should play safe while making any changes. (i) Trained staff can be appointed for few areas and workers can be trained to improve efficiency levels. (ii) Production planning to be done with care. (iii) Functional foremanship can be introduced but it not lead to clear killing of initiative. Workers should be eonsulted for suggestions. (iv) Optimum use of method, time, motion and fatigue study should be done. (v) Standardisation can be implemented for material, machinery and features of product. (vi) Financial incentives should be provided to workers to get more work rather than adopting differential piece wage system. |
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