Advertisement: Today's customers expect high quality. Every advance in the quality of manufactured products raises customer expectations. The company that is satisfied with the current quality ofits products will soon find that its customers are not. At MegaCorp, meeting of exceeding customer expectations is our goal. Which of the following must be true on the basis of the statements in the advertisement above?

Advertisement: Today's customers expect high quality. Every advance in

1.	Advertisement: Today's customers expect high quality. Every advance in the quality of manufactured products raises customer expectations. The company that is satisfied with the current quality ofits products will soon find that its customers are not. At MegaCorp, meeting of exceeding customer expectations is our goal. Which of the following must be true on the basis of the statements in the advertisement above?
Answer» MEGACORP's competitors will succeed in ATTRACTING customersonly if those competitors adopt MegaCorp's goal as their own. A companythat does not correctly anticipate the expectations of its Cusstomers is certain to fail in advancing the quality of its products. Mega Corp 's goal is possible to meet only if continuing ADVANCES in product quality are possible. Ifa company BECOMES satisfied with the quality of its products, then the quality of its products is sure to decline. , Solution :Mega corp's goal can be met only tf contmuous IMPROVEMENT in quality is possible.

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