6.Read the passage given below and complete the statements that follow :Good communication requires that you should be a good listener and must also haveappropriate body language.Being a good listener is one of the best ways to be a good communicator. No one likescommunicating with someone who only cares about putting in her views, and doesnot take the time to listen to the other person. It is therefore important to practice beingan active listener. Active listening involves paying close attention to what the otherperson is saying, asking, clarifying questions, and rephrasing what the person says toensure understanding.Coming to non-verbal communication - your body language, eye contact, hand gestures,and tone are also very important in a conversation. A relaxed, open stance, and afriendly tone will make you appear approachable, and will encourage others to speakopenly with you. Eye contact is also important - looking the person in the eye willdemonstrate that you are focused on the person and the conversation.Remember, however, that you should not stare at the person because this can makehim or her uncomfortable.Remember too to pay attention to other people's non-verbal signals while you are talking.Often, non-verbal signals convey how a person is really feeling. For example, if theperson is not looking you in the eye, he or she might be uncomfortable or hiding thetruth.(a) In good communication it is important to be _(i) because people donot(ii) those who only talk and do not listen.(b) As far as body language is concerned, people will be encouraged to speak to youif you appear(iii). A person may not be_(iv) if he or she isnot looking straight into your eyes.