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1.     What is the first step of QA? (A)  Development of standards(B)  Identification of customer need(C)  Servicing(D)  Material control​

Answer»

tion:Identification of customer need is the first step of QA after which further basic elements of QA are identified. QA DEPENDS not only on QC but also on the ACTIVITIES of the ENTIRE company.mark as BRILLIANT



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